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Search and quick actions

Find any client, task, strategy or comment from the keyboard, and create things without hunting for the right menu.

Press Ctrl K (⌘K on a Mac) or use the search box at the top of the sidebar. Start typing and results appear grouped by type: clients, websites, tasks, strategies, campaigns, content, opportunities, comments, meetings and files, with your words highlighted.

  • Arrow keys move through the results and Enter opens one. Hold Ctrl or ⌘ with Enter to open it in a new tab.
  • Tab narrows the search to one type, and tabs through the types.
  • Escape closes the search.
  • With nothing typed, the search shows what you recently viewed, which is often the quickest way back.

Search respects permissions. You only see results from clients you can access, and clients searching in the portal only see their own organisation’s shared information.

Create things quickly

The New… button under the search box opens the quick actions. Press C from anywhere to open the same list. The actions include:

  • New task (shortcut N)
  • New meeting
  • New strategy
  • New campaign
  • New report
  • Convert opportunity and New client

The actions you see depend on your role. Each opens the normal form, so nothing is hidden from you; it just saves the navigation.

Habits that save time

  • Press C, then pick. It is faster than finding the right page.
  • Search by a distinctive word, such as a URL fragment or a client’s name, rather than a long phrase.
  • Use Tab to limit the results when a common word matches everywhere.

Shortcuts at a glance

KeysWhat it does
Ctrl K or ⌘KOpen global search
COpen the New… quick actions
NNew task
Arrow keys, EnterMove through search results and open one
Ctrl or ⌘ + EnterOpen a result in a new tab
TabNarrow search to one type of result
EscClose search or a panel

Searches worth knowing

  • Type a client’s name to jump straight to their page.
  • Type part of a URL to find the task or opportunity about that page.
  • Type a keyword to find the content piece, opportunity or comment that mentions it.

Common questions

Does search find text inside comments and files?

Search covers clients, websites, tasks, strategies, campaigns, content, opportunities, comments, meetings and files, grouped by type.